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AI Journey Advisory

Industry requirements

Banking & Financial Services

Where AI touches credit, fraud, service and operations, evidence and accountability matter as much as accuracy.

Exhibit 1Preparing for AI decisions in banking & financial services

Decisions we help with

  • Which customer-service and back-office workflows to automate first
  • Whether to buy, build or embed AI in existing platforms
  • How to fund pilots against measurable cost or risk outcomes

What to plan for

  • Model-risk management expectations for models and vendor tools
  • Explainability for decisions that affect customers
  • Data residency, outsourcing and third-party risk rules
  • Fair-treatment and conduct obligations

What to have ready

  • Current model inventory and validation policy
  • List of AI tools used by staff, including unsanctioned ones
  • Third-party risk and outsourcing policy
  • Cost and licence data for existing AI tools

Source: AI Journey Advisory planning guidance. Not legal advice; your counsel confirms which regulations apply.